Meet Our Team

Smart tech starts with smart people! Meet the crew behind ATO SmartDocs.

We’re a friendly bunch of tech lovers and problem solvers, all working to make ATO document handling smarter, faster, and easier for you.

Ron Drost

CEO

Hi, I’m Ron. I previously owned Best Practice Solutions, the team behind products like ATO Paper Buster, iPad Signatures, and ASIC Paper Buster. In November 2013, Best Practice Solutions was acquired by CCH. My passion for building smart software for the accounting industry goes way back — all the way to developing systems like Solution 6 in the 1990s.

Catherine Rennie

Client Services Manager

Hi, I’m Catherine
I was part of the success of Best Practice Solutions and now lead the Client Services team at ATO SmartDocs. I’m known for my single-minded focus on helping clients implement ATO SmartDocs and for building a team that’s dedicated to delivering exceptional service.

Outside of work, I’m a passionate Richmond Tigers supporter and a recent Pickleball convert! I love travelling the world and I’m incredibly proud of my son and daughter.

Maritza Concha

IT Manager

I am an enthusiastic and motivated professional with a solid background of 15+ years in Software Engineering. My responsibilities encompass planning, executing, and overseeing IT projects to ensure they are completed on time, within budget, and meet project objectives. Also looking after Sales and Consulting team in their own requirements.
I love travelling, party and having friends around.

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Nicholas Mole

Account Manager

Hi, I’m Nicholas! I’m a dedicated sales professional with a real passion for learning the ins and outs of the corporate world. I love understanding how everything connects and how I can keep growing along the way. When I’m not at work, you’ll usually find me outdoors or being active — whether it’s surfing, rugby, music, or squeezing in some gaming time. Above all, family (especially my young son) and friends remain at the heart of everything I do, prioritising a fulfilling work/life balance.

Sayali Hulyalkar

Marketing Manager

Hi, I'm Sayali! Marketing Manager at ATO SmartDocs, mum to a tiny human (who’s under 2 but already runs the show) and a proud lover of all things bright and beautiful.

I started out as a Computer Engineer but my heart found its home in marketing. Now I mix creativity, strategy, and colour into every campaign I touch. Whether it’s pixels or pasta — I’m always here for the good stuff!

Kanwal Zaveri

Senior Customer Onboarding Consultant

I am an Implementation Manager by day, pickleball enthusiast by evening, and amateur chef/travel planner by weekend & Holidays. Known for turning chaos into checklists, I thrive on smooth project rollouts—ideally followed by a great meal and a flight deal. Always curious and eager to level up, I thrive on learning new things whether it’s a better way to streamline a process or how not to burn dinner.

Chris Baughan

Customer Onboarding Consultant

Hi, My names Chris, I'm an enthusiastic Implementation Specialist who loves nothing more than diving into the latest technology and sharing that knowledge through effective training. The innovative side of my work truly excites me. In my downtime, you'll find me at the CrossFit box, immersed in an anime series, or seeking out the perfect cup of coffee.

Sonia Pretotto

IT Customer Support Consultant

Hi, I am Sonia. I’ve been part of the SmartDocs team for almost 6 years, bringing prior experience from roles in IT for both local council and a legal firm. When I’m not helping clients with ATO SmartDocs, you’ll usually find me at the park walking my 8-year-old Lagotto Romagnolo — who’s got a real talent for pulling apart soft toys just to find the squeaky bit!

Angela Byrne

Senior Consultant

Hi Angela here! I have been working in the IT space for Accounting firms for 15+ years. I enjoy being able to help clients to get the most out of their software. You might have a chance to chat to me when you call our support number. Outside of work I enjoy spending time with my family, whether travelling or just having downtime together. I also take the opportunity to use my creative side to work on various craft and art projects.

Daniel Stout

Customer Success Consultant

Hi I am Daniel! As a dedicated Customer Success Consultant with three years of experience in the software industry, I excel at building strong client relationships and ensuring seamless adoption of technology solutions. With a passion for problem-solving and a knack for understanding customer needs, I love to helps businesses maximize value and efficiency from their software investments. Outside of work, I enjoy staying active with basketball and hiking, while also indulging in gaming as a way to unwind and stay connected with friends.

Nick

Software Developer

I’m Nick — a driven software developer with 15 years of experience. I take pride in delivering quality solutions to the wide variety of challenges that modern web development presents. Away from work, I enjoy watching the footy, cricket, and basketball. But if you ask me, my true purpose is making my family and friends laugh — usually over a good card game.

Lyndon Bas

Software Developer

Hi, I’m Lyndon!
I’m a software professional with experience in both development and testing. I enjoy building reliable applications and making sure everything runs smoothly through thorough testing. Outside of work, you’ll usually find me playing basketball, watching movies, or spending time with family and friends.